Spammers should rot in Jail! Or should they?
DON'T GET ME WRONG...
I DESPISE spam and those that send it (spammers) with
a passion. I, personally, tend to receive 100+ emails
a day and only about 15-20 are relevant! So, I actively
use our spam filtering service and love it --cuts back
on spam by about 90%. I feel the pain... believe me.
WHAT IS SPAM?
Spam is:
-
spam
( P ) Pronunciation Key (spam)
n. Unsolicited e-mail, often of a commercial nature,
sent indiscriminately to multiple mailing lists, individuals,
or newsgroups; junk e-mail.
WHERE DID SPAMMING COME FROM?
Spamming got its start back in the early days of the Internet,
and at first, it wasn't so bad. The early adopters that
had email accounts, would typically receive an average
of 1 spam a day. Ahh, the good 'ol days. However, spamming
has grown to become one of the Internet's greatest Nemeses.
Internet businesses are so drawn to spamming as an inexpensive
tool for selling. And, many of you might think "no
way, I instantly delete all spam without even reading
it!" However, for every 500 that deletes it immediately,
there's 1 that reads it. And, for every 100 that reads
it, there's probably 1 that buys from it. So, in reality,
when a company spams a million addresses; they will probably
get about 20 sales!
My next statement is probably the most important --DO
NOT SPAM! Although, I realize that spamming does tend
to generate a little bit of easy revenue; I cannot condone
its use because it harms the entire system in which many
of today's business strive to succeed.
The Internet is inundated with these emails and causes
email delivery delays and routing latency that is not
necessary. It also conditions Internet users to quickly
delete their emails without first considering relevancy
-this is key because it limits the effectiveness of advertising.
HAVE YOU EVER SPAMMED ANYONE?
Now, we ALL hate spam, but we should be cautious not to
generalize or categorize those that send it. There are
different levels of "spamming." If you're not
careful, you'll probably incriminate yourself!
Think about it. Have you ever spammed anyone? How about
this: Have you ever sent unsolicited email? I'd be hard
pressed to believe you, if you said, "no." The
reason why is that the "unsolicited" part of
the definition is where it gets "sticky."
For instance, if you've ever gone to a website and thought,
"let's go to the contact page, get an email address,
and see if we can form a partnership or see if our two
businesses can benefit from each other." Well, that's
a legitimate enough thought, but sending an email to an
account gathered off of a site is still considered "unsolicited."
Why is this? Because spam has become such a hated thing
that the Internet Authorities have begun to seriously
crack down on spammers -and so they should. But, the problem
is that innocent people get caught in the mix.
The email sent from a contact page (if not sent within
an online form) is "unsolicited" in that -even
though their site is for general perusal and information-
they did not specifically "solicit" to do business
with you. I know, I know... it's a little bit of double-speak.
They may "want" to do business with you and
use their website to help you find them. However, taking
advantage of that site could still be misconstrued!
HOW CAN WE AVOID SPAMMING
OTHERS?
So you say, "sure, but that's just the way it is...
how do we get around it?" Well, here's an example
followed by a few tips:
One way to increase a site's search engine rankings is
by increasing how many sites link back to yours. Well,
one way to speed that process along it to simply ask webmasters
to link to you. In return, you link to them and each party
benefits. Now pay close attention to a situation in which
I found myself...
I began establishing links with other sites and found
that the best way to find sites that will link back is
to visit sites that link to mine and then go to THEIR
"links" page. From there, I found many sites
that have already linked to THAT site, so why not see
if they'll link to mine, right?
Well, that's the way I thought about it anyway. I figured
that I could visit the site, visit their links page, and
then visit linking sites to get a contact email to which
I could send a "Link Exchange Request." How
could it be spamming -especially if I'm not selling anything??
Well, it doesn't matter about how WE rationalize it...
it matters about how the intended RECIPIENT rationalizes
it!
So, in short, that concept worked very well for a while,
and many webmasters were linking back. I thought, "great!"
Then, I sat down late one night and began doing this for
7 hours straight! Yes, I sometimes work too much... haha.
At any rate, I sent nearly 350 requests that basically
said the same thing, but I tried to personalize them to
each site by using their name (whenever it was part of
their email).
As the night waned and as I became delirious from lack
of sleep; I became lazy. I decided to send roughly twenty
more emails quickly before I went to bed. And, instead
of looking over all the sites in detail -as I had before-
I decided to just email to a default webmaster account.
At first, you're probably thinking... well, then I spammed
those last 20 or so sites; and I would concur that I did
-in a strict sense. And, it is something I have since
never done again. But, here's the key: although I received
a spam complaint from one of those "lazy spam emails;"
I ALSO received a couple of complaints from some of the
detailed, personalized emails!
I had worked so long on these -only to have it reported
as spam. A sad day, to be sure. I received very stern
warning calls from my Internet backbone providers -not
fun for a world-class web company! They threatened to
shut me down, and I was taken aback for sure.
The key lesson learned was that even "relevant"
email that didn't "sell" anything can be reported
as spam -if it is unsolicited and not wanted! I'll tell
you that MOST of those webmasters THANKED me for sending
them my email. They wanted to not only link back to me,
but some of them sold me services and vice-versa.
CONCLUSION AND TIPS
So, be cautious when sending emails --a single email can
get you in trouble! The best way to go about contacting
companies for issues not directly related to what they
are expecting from you is to email a request for permission
to email the appropriate person.
In other words, send an email stating no more than "I
would like to speak to or email someone within your organization
that could handle a link exchange request. If interested,
please reply with your permission and any relevant information."
However, even this is risky and can be reported as spam.
What to do then? The best method is always to call. Find
a number on the website and pick up the phone. If they
don't list a phone number, move on. Speaking to a live
person may not get your goal accomplished, but it won't
get you blacklisted on the Internet either! The exception
to this rule is when you can easily justify that your
email intended to give them your business.
What I mean by that is that your email clearly states
you would like something from them and will be willing
to pay them for it. This is not a spam to try to get something
for nothing; it can easily be proved to be a request to
do what that company wants --generate a new sale with
you.
For instance, in the linking example, you can send a
link email to a high-ranking site and ask them for a link.
Let them know that you would be willing to pay a "reasonable
fee" for their time in creating the link OR you would
be willing to place a reciprocal link on your site to
theirs.
Some sites will not link to you if your site traffic
or your link popularity is not near to their ranking.
So, in that case, you would probably have to pay them
for the link. But, in any case, the point is that an email
with an offer to pay is better because it should get a
response, accomplish your goal, and best of all --generate
excitement by the other party because they may earn your
business!
Cheers,
Wesley
Read
our Article on Contacting Webmaster without getting Spam
Complaints
Internet
Marketing Home
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Wesley Tomas is a leading authority on Internet Marketing.
His knowledge and successful execution of marketing tactics,
strategy, and secrets are evident by his ability to have
built numerous online businesses from the ground-floor
and up through successful sale. Let him share his experiences,
offer free support, numerous product reviews, and recommend
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